CRTC denies PIAC prepaid wireless complaint

OTTAWA — In a decision issued Wednesday, the CRTC has denied an application by the Public Interest Advocacy Centre (PIAC) and the National Pensioners Federation (NPF) in which they argued Rogers Communications’ proposed balance limit policy for prepaid wireless services violated the Wireless Code. PIAC-NPF’s Part 1 application, filed with the Commission in February 2018, was seeking clarification and enforcement of rules in the Wireless Code regarding prepaid wireless balances. In December 2017, Rogers began notifying prepaid customers who had unused balances and consumed minimal usage on a monthly basis that Rogers intended to apply a maximum amount of carry-over...