CRTC considers spelling out adverse events for Q of S service rate adjustment plans

OTTAWA – Bogged down by having to examine every case individually, the CRTC is considering spelling out which adverse events would result in changes to telco’s retail quality of service (Q of S) rate adjustment plans. “The requirement for a case-by-case analysis to determine whether an event is adverse has added additional time and a level of complexity to processing Q of S exclusion applications. The adoption of a force majeure clause that identifies what events are adverse would reflect common commercial practice and increase the timeliness of decisions,” the CRTC states in Telecom Public Notice CRTC 2007-9. In 2005,...