CRTC clarifies definition of “manufacturer’s suggested retail price”

OTTAWA – The CRTC last week sided with Quebecor in a dispute with Bell, Rogers and Telus over what the term “manufacturer’s suggested retail price” (MSRP) means as it pertains to the Wireless Code. Section G of the Wireless Code deals with early cancellation fees and factors in the MSRP of devices when the device was subsidized as part of the contract. In April, the CRTC launched a show cause proceeding on the use of the term after Quebecor, on behalf of its subsidiary Videotron submitted a letter claiming it observed Bell, Rogers and Telus inflating the retail price of...