CRTC calls VOIS in to explain itself

OTTAWA – The CRTC today told Alberta-based VOIS Inc. it must show cause why it should not be found in violation of its requirement to participate in the Commissioner for Complaints for Telecommunications Services (CCTS).The Regulator also said it is considering an administrative monetary penalty (an AMP, or a fine) for VOIS’ actions. According to its web site, independent network operator VOIS provides TV, Internet and phone to subscribers in Toronto, Montreal, Quebec City, Winnipeg, Regina, Red Deer, Edmonton, Calgary, Fort McMurray, Abbotsford, and Vancouver.On August 5, 2016, CCTS terminated VOIS’ participation in the customer complaint handling organization. CCTS did...