Cable / Telecom News

CRTC awarded Innovative Team Award for Text with 9-1-1

OTTAWA-GATINEAU – The CRTC was recognized by the Association of Professional Executive of the Public Service of Canada for its innovative work on the Text with 9-1-1 initiative at a ceremony held Monday. Text with 9-1-1 enables registered users to communicate with emergency service call centre operators via text messages.  Canada's Text with 9-1-1 service is unique in that along with the initial call, the operator receives the caller's approximate location, which can be of great assistance if the caller is unable to identify their location. A text messaging session is then initiated by the operator in order to exchange information regarding the...