Consumers need to know what ISPs are "up to" with their broadband speed claims - PIAC

OTTAWA - It’s common these days to see Internet speeds still advertised with “up to” speeds that rarely ever approach the average speeds that subscribers will actually experience in practice. The problem is that most consumers believe they are getting, at least some of the time, the advertised speeds says the Public Interest Advocacy Centre (PIAC) because they are not being properly informed. It’s calling on the Competition Bureau and CRTC to play a more active role in monitoring the compliance of ISP speed and performance claims in advertising and to develop rules for broadband labelling. In its latest 61-page...