Cable / Telecom News

Low-income broadband: Connecting Families 2.0 launched by federal government


OTTAWA — Minister of Innovation, Science and Industry François-Philippe Champagne and Minister of Seniors Deb Schulte today announced the second phase of the Connecting Families program, which they say will help hundreds of thousands of low-income seniors and families access affordable high-speed home Internet in 2022.

The so-called Connecting Families 2.0 program marks the first time low-income seniors will be included in the program. It also introduces faster speeds and increases the data usage amount available in Internet plans being offered by participating Internet service providers, which include Access Communications, Bell Canada, Cogeco, CSUR, Hay Communications, Mornington, Novus, Rogers, SaskTel, Tbaytel, Telus, Videotron and Westman Communications.

With Connecting Families 2.0, eligible families receiving the maximum Canada Child Benefit and low-income seniors will be able to get home Internet service with 50 Mbps download and 10 Mbps upload speeds and 200 GB of data usage for $20 per month.

These download and upload speeds are five and 10 times faster, respectively, than the previous Internet plan offered through the original Connecting Families program, which provided a minimum download speed of 10 Mbps and 100 GB of data usage per month, but at a lower subscription cost of $10 a month.

The previous Internet plan offering under Connecting Families 1.0 will remain available to eligible families and seniors, according to the government’s press release.

“Being connected is important to maintain professional, social, economic and cultural networks within the digital economy. However, many low-income Canadians are still facing barriers that prevent their full participation in the economy. By working with Internet service providers across the country, we are increasing accessibility and providing all Canadians with affordable and reliable Internet,” said Champagne, in the release.

“Seniors depend on the Internet to stay in touch and access vital services,” added Schulte. “Providing low-income seniors with affordable access to high-speed Internet service will make a tremendous difference in their everyday lives. We’re grateful to leading Internet service providers for their partnership in making the Internet more accessible to all Canadians.”

The Connecting Families program was first announced in the federal government’s 2017 budget, which included an investment of $13.2 million over five years to provide free computers to low-income Canadians through Computers for Success Canada and to develop a secure online portal through which eligible families could access low-cost Internet service packages from ISPs that voluntarily participated in the program, without government subsidy.

More than 75,000 families have benefited from the Connecting Families program to date, according to the government’s press release.

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Photo borrowed from www.ic.gc.ca.