Cable & Telecom

Competition Bureau wants clearer phone cards

OTTAWA – Today the Competition Bureau announced an initiative to ensure that consumers receive proper disclosure of any terms and conditions that affect the value and use of prepaid long distance telephone calling cards. The Bureau receives a number of complaints each year relating to prepaid long distance phone cards. The specific complaints include cards that: provide less minutes than advertised, charge hidden fees (e.g. administration fees), and charge higher per-minute rates than advertised (e.g. higher fees for using the card at pay phones, or for calls made to or from cell phones). When deciding which type of prepaid calling...

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.