Cable / Telecom News

Competition Bureau ramps up Bell investigation with new court order

OTTAWA – A court order issued Thursday will allow the Competition Bureau to review customer complaints filed against Bell Canada as part of its ongoing investigation into marketing practices used by the communications giant.The Bureau said that the Federal Court of Canada order grants its request for records from the Commission for Complaints for Telecom-television Services (CCTS), including copies of consumer complaints filed against Bell relating to its residential services, and written responses to the Bureau’s questions.“The Bureau is examining potentially false and misleading representations made in connection with the promotion of Bell’s residential services, including home phone, internet and...