Commission says no to telco sales inquiry

GATINEAU – The CRTC this week told consumer group Public interest Advocacy Centre that there are already ample ways for customers to lodge complaints over what they feel are unfair telco sales practices and that no new public hearing is needed.After some 2017 CBC.ca stories levelled accusations of potentially unfair, high-pressure sales tactics against Bell Canada (the CBC in January then did a similar story about Rogers Communications), PIAC last month called on the CRTC to launch a formal inquiry into the matter.Both Bell and Rogers have vehemently denied the claims which were made by employees, former employees and customers...