Checking oil instead of outages, TWU launches work-to-rule

BURNABY, B.C - "For 4 1/2 years, we have tried everything imaginable to get Telus to bargain with us, but they have refused to budge," opens the latest press release salvo from Telecommunications Workers Union president Bruce Bell. "Starting today, we're trying a different approach. As of (Monday) morning, the union is initiating a campaign that combines working-to-rule with providing super service to customers," Bell continued. Reading through the litany (below) of musts for TWU members now would be pretty funny, if it weren’t such a serious issue. It seems Telus’ union employees will now be busy topping up windshield...