Cable / Telecom News

CES 2018: Forget the hardware, I want my fridge to know how I feel


LAS VEGAS – At first glance this year’s Consumer Electronics Show appears not much different than those of the past. There are still thousands of exhibiting companies across 2.6 million square feet of exhibit space, all vying to sell you the latest must-have gadget.When you looked closer, however, the messaging was different. It was less about the latest gadget and more about improving the customer experience – and that’s because artificial intelligence is finally more than a marketing strategy (well, it still is for some) but something that has matured to the point where consumers can see and will pay...