CCTS terminates SkyChoice’s participation for non-compliance

OTTAWA — The Commission for Complaints for Telecom-television Services (CCTS) announced yesterday it has terminated the participation of SkyChoice Communications Inc. for a series of breaches and for not responding to multiple contact attempts from the CCTS to fix those breaches. The CRTC requires all Canadian telecommunication service providers participate in the CCTS complaint-handling process. Oakville, Ont.-based SkyChoice Communications, a provider of Internet, TV and home phone services, has participated in the CCTS since October 2017. The CCTS says the breaches committed by SkyChoice include: failure to implement a binding CCTS recommendation; failure to cooperate in the CCTS process and...