CCTS membership still mandatory for telcos, says CRTC

OTTAWA - All Canadian telecom service providers must continue to be members of the Commissioner for Complaints for Telecommunications Services (CCTS), at least for now, says the CRTC.The Commission issued the interim decision Friday, as it continues to review the structure and mandate of the CCTS. The CCTS is an independent organization designed to resolve complaints between consumers and their telecommunications service provider. With the current membership requirement set to expire on December 20, 2015, before the Commission has made its determinations related to the review, the CRTC said that this decision “will provide regulatory certainty”.www.crtc.gc.cawww.ccts-cprst.ca