CCAP sees 22% jump in video customers since 2012

QUEBEC CITY - Coopérative de Câblodistribution de L'Arrière Pays (CCAP) is crediting its switched IP video (SIPV) solution for a 22% lift in digital video subscribers over the past five years, a metric that it says exceeds industry trends for North American cable operators.Using technology from Adara, CCAP said that its SIPV solution has enabled easy, worry-free bandwidth-on-demand and allowed it to focus on differentiating its customer experience.The company added that it expects to further improve customer satisfaction after launching Adara’s new advanced video User Interface/ Customer Experience platform at the end of 2017. The platform leverages the latest 4K RF+IP hybrid boxes...