CBSC launches new captioning standards web site

OTTAWA – In August of 2019, the CRTC designated a new English-language closed captioning mandatory quality standard relating to the accuracy rate for live television programming and put the Canadian Broadcast Standards Council in charge of what’s known as the Canadian NER Evaluation Guidelines. (The NER model is based on (1) the Number of words, (2) ‘Edition’ errors, where a difference arises from a choice made by the captioner to paraphrase the verbatim speech, and (3) ‘Recognition’ errors, where the captioner, or the software used by the captioner, delivers a caption word that is wrong, misspelled, or garbled, according to...