Telus announced Monday it has introduced a new generative AI (GenAI)-powered customer support tool for Telus.com, one of the first customer-accessible GenAI solutions from a Canadian organization, it says. “Powered by Fuel iX... Continue Reading
Public Safety Canada and Pelmorex Corp. announced Monday a test of the Alert Ready national public alerting system (NPAS) will take place in most provinces and territories on Wednesday, May... Continue Reading
By Ahmad Hathout Bell CEO Mirko Bibic said Thursday that the higher rate of customers switching to other carriers is “concerning,” but that the telco is mitigating that with bundled... Continue Reading
The Canadian Communication Systems Alliance, which represents 100 independent communications companies, announced Wednesday that consultant John Roman is the organization’s new director of legal and regulatory affairs. “With more than 14... Continue Reading
The Municipalité régionale de comté (MRC) de D’Autray, located in the Lanaudière region northeast of Montreal, has submitted a Part 1 application asking the CRTC to clarify the rules regarding costs related... Continue Reading
Telus announced Wednesday its 19th annual Telus Days of Giving, the Vancouver-based telecom’s month-long initiative rallying its employees, retirees and partners around the world to volunteer and give back to their local communities.... Continue Reading
Wireless prices in Canada decreased an average of 18.2 per cent for data plans in 2023 when compared to 2022 prices, according to Innovation, Science and Economic Development Canada’s 2023 Price... Continue Reading
By Ahmad Hathout An independent telecommunications association is asking that the CRTC to raise the revenue threshold for companies required to contribute annual fees to the commission, after the regulator... Continue Reading
By Ahmad Hathout Bell’s joint request of the CRTC to permanently block the three largest telecommunications companies from accessing its bundled fibre facilities is an attempt to nullify the competitive... Continue Reading
York Region internet service provider telMAX announced Friday it broke ground on a new fibre internet infrastructure project that will deliver all-fibre connectivity to residents and businesses throughout the City of Richmond... Continue Reading
