Cable / Telecom News

CallCentreAnywhere brings in $12M for Telus

TORONTO – Telus today announced the launch of CallCentreAnywhere, its new contract multimedia contact centre. Billing it as “a full-featured, on-demand IP contact centre solution that eliminates capital costs,… Continue Reading

Windsor first to launch 311

WINDSOR – On Monday morning Windsor, Ontario, became the first city in Ontario to launch a 311 customer service system. Windsorites now have a single, easy-to-remember access point for city… Continue Reading

Aliant adds speed

SAINT JOHN – Aliant announced today that its High-Speed Ultra service now boasts speeds up to three times faster than the company’s regular high speed digital subscriber line service…. Continue Reading

Rogers, Intel, Redline, test WiMax

TORONTO – Ted Rogers’ Muskoka cottage took centre stage today at the Intel Developer Forum in San Francisco. His place on Lake Rosseau, about two hours north of Toronto,… Continue Reading

New Telecom Act required

OTTAWA – A number of Canada’s leading information technology companies (Rogers and Bell, for example) have united to urge the government to modernize the Telecommunications Act in order to… Continue Reading