Cable / Telecom News

Voice market gets Googled

MOUNTAIN VIEW, Calif. – As if the voice market wasn’t crowded or confusing enough, Google Inc. yesterday launched Google Talk, a downloadable Windows application that enables its Gmail users… Continue Reading

Wireless retailer expands

BURNABY, B.C. – Glentel Inc. has announced that WirelessWave, its retail division, will open five more stores within the next 60 days in Ontario That will bring the chain’s… Continue Reading

Compusmart stores to sell Vonage

MISSISSAUGA – VOIP provider Vonage Canada announced today that its wares will be sold in stores and on-line by Montreal-based retailer Compusmart. Vonage is the leading third-party voice over… Continue Reading

CallCentreAnywhere brings in $12M for Telus

TORONTO – Telus today announced the launch of CallCentreAnywhere, its new contract multimedia contact centre. Billing it as “a full-featured, on-demand IP contact centre solution that eliminates capital costs,… Continue Reading

Windsor first to launch 311

WINDSOR – On Monday morning Windsor, Ontario, became the first city in Ontario to launch a 311 customer service system. Windsorites now have a single, easy-to-remember access point for city… Continue Reading