Cable / Telecom News

Canadian Internet customers frustrated with large telecom providers, according to Leger

TORONTO — A new study by market research firm Leger, conducted on behalf of Distributel Communications, found the majority of customers of large telecom companies in Canada feel dissatisfied and frustrated to be paying some of the highest prices in the world for home Internet. A significant number also reported feeling trapped by their current Internet service provider.These and other survey findings were released by Distributel in a news release on Tuesday, to coincide with a Distributel presentation at the annual Canadian ISP Summit, being held in downtown Toronto this week. The national survey, entitled Broken Connection: Canadian Consumers’ Views...