MONTREAL – In a motion filed on Wednesday in Québec’s Superior Court, Bell Canada alleges wireless competitor Videotron neglected to ensure its subscribers were not roaming permanently on Bell’s network when travelling outside Videotron’s home territory.
CRTC Decision 2020-48, issued in February 2020 following a complaint filed by Videotron, said Bell Mobility was not to suspend wholesale roaming services offered to Videotron subscribers.
During a dispute between the two, the record of that proceeding shows Videotron had been in violation of a CRTC Policy regarding permanent roaming, where it had customers who never left the Bell network. Despite this, the Commission determined Vidéotron had put in place the necessary tools to ensure the Policy would be implemented and ordered Bell Mobility not to suspend or terminate roaming services.
However, in its motion filed this week, Bell argues the evidence provided in the CRTC process that led to decision 2020-48 shows Videotron had failed to comply to the terms of its “contract” with Bell and requests that $50 million be paid to itself for loss of profit and additional costs triggered by Videotron’s behaviour.
None of this has yet to be proven in court.
