Cable / Telecom News

Bell says “yes, we can come over today”

MONTREAL – Bell Canada just set the bar much higher on the customer service front in most of Canada by launching a pair of new residential service programs. The big telco/Internet/wireless/TV company today announced “same day next day” service for fast and free servicing of Bell TV, Bell Internet and Bell Home Phone, and “express install” for premium next-day installation of all three home services, if customers make that choice. (Shaw Cable offers a same day next day service already.) "These two new service initiatives support our number-one strategic imperative - improve customer service - and our focus on leveraging...