Cable / Telecom News

Bell readies new call centre in Peterborough


PETERBOROUGH, ON - Bell, through its Nordia subsidiary, is opening a new call centre in Peterborough that will serve its residential and wireless customers plus create 400 new jobs in the city.Scheduled to open in November, the facility is expected to contribute approximately $14 million to the local economy each year, according to Wednesday’s news release."Delivering a better service experience at every level is a core part of Bell's customer-focused investment strategy," said John Watson, Bell’s executive vice president of customer operations, in the release.  "Bell is proud of our investment in new call centres here in Ontario and across Canada,...