Cable / Telecom News

Bell partners with Zoom on AI-powered workplace collaboration solution


Bell and Zoom on Tuesday announced a partnership to offer Workplace from Bell and Zoom, an open collaboration platform with AI Companion, that will be available nationally later this year to Canadian businesses exclusively through Bell.

This suite of communication and collaboration services complements existing Bell services and reinforces the Montreal-headquartered telecom’s objective to provide innovative and secure AI-powered communication solutions to meet the productivity and collaboration needs of all Canadian enterprises, a Bell press release said.

“With its AI-first capabilities built-in to every product and not ‘bolted-on’ to existing features, Workplace from Bell and Zoom empowers businesses with a variety of needs and levels of expertise. From organizations with limited technical proficiency seeking a simple, easy-to-deploy collaboration solution to those with dispersed employees requiring external calling capabilities and hybrid work support, Workplace from Bell and Zoom makes it easy to integrate and operate,” the press release said.

Workplace from Bell and Zoom provides simplified communication across teams and departments via its calling, integrated video conferencing, messaging and file sharing features, and enhances productivity with tools designed to improve workflow and collaboration, according to Bell.

In addition, the collaboration platform supports hybrid and remote work models with seamless connectivity and communication tools accessible from any device, Bell said, adding its enterprise-grade security is designed to protect sensitive business information without compromising the user experience.

“Workplace from Bell and Zoom is an important milestone within our digital-first mission, elevating Bell’s set of collaboration solutions for businesses across all segments and requirements,” said John Watson, group president of Bell Business Markets, AI and Ateko, in the press release. “We’ve worked together to deliver a comprehensive suite of tools to empower Canadian customers with the seamless and secure communication and collaboration experiences they need to thrive in today’s dynamic environment.”

“This partnership with Bell represents a truly unique opportunity to bring the power of the Zoom platform to the Canadian market,” said Graeme Geddes, chief sales and growth officer at Zoom. “We’re excited to work alongside Bell to deliver a solution that’s not only innovative, but also specifically tailored to the needs of Canadian businesses. This collaboration sets a new standard for enterprise collaboration in Canada.”