Bell introduces ‘Suspicious Call Detection’ feature for wireless customers

Bell announced Wednesday it has introduced a new feature called Suspicious Call Detection, a free tool that automatically labels potentially fraudulent or spam calls to help its wireless customers better screen incoming calls. Using artificial intelligence and machine learning analytics, the new feature displays labels such as “Likely Fraud” or “Possible Spam” on suspicious calls, providing customers with more control over which calls they choose to answer, Bell said. The feature is available now across Bell’s mobility brands and plans, including Virgin Plus and Lucky Mobile, and will automatically start working without any action required from customers. Bell said the...