GREENWOOD VILLAGE, Colo. — Bell Canada and Colorado-based customer service solution provider CSG announced Tuesday a seven-year extension to their long-time agreement, in which CSG provides residential customer service and billing for Bell’s Fibe and Alt TV services.
“CSG has been a long-time partner in supporting Bell’s evolving television services as we grew to become the largest TV provider in Canada,” said Bell’s vice-president of IT delivery, Konstantine Liris, in the news release. “We look forward to continuing our relationship with CSG as we enhance the delivery of compelling content to Bell subscribers across the country.”
The relationship between the companies began in 1997. With the contract renewal, Bell will continue to use CSG Advanced Convergent Platform (ACP), part of CSG’s suite of billing solutions.
“Bell is a leader in the rapidly evolving communications market,” said Darla Thompson, vice-president of strategic business for CSG, in the release. “As the largest operator in Canada, Bell provides millions of customers with high-quality content when and where they choose. We are excited to extend our relationship with Bell and continue to help the company deliver an exceptional digital experience to its customers.”
