Bell dealers launch lawsuits, want to offer other brands

MONTREAL – Claiming “abusive, arbitrary” tactics by parent company Bell Canada that have caused a “decline in customer service and will force layoffs in stores,” Bell Canada’s independent retailers have launched new lawsuits against the big telco. The dealers – members of the Independent Communications Dealer Association of Canada (ICDAC), and representing over 80% of Bell’s independent dealer stores – say that Bell has broken its contract with the dealers in several ways, according to a press release the group issued yesterday. “This is the result of a downward spiral in our relationship that has escalated under Bell’s current management...