Cable / Telecom News

Bell cuts 250 jobs in Quebec and Ontario

TORONTO – More job cuts will not help Bell Canada get closer to their customers or improve customer service, says the Communications, Energy and Paperworkers (CEP) union, reacting to the announcement that Bell will cut another 250 jobs. "We must stop the bleeding now, Bell Canada will not revamp its image and customer service by throwing our members out on the street. Instead, Bell should invest in the employees of its call centers to, among other things, reduce the waiting time for customers over the phone. Bell needs a competent workforce to achieve it this can be done by maintaining...