Cable / Telecom News

Bandwidth throttling complaints to CRTC drop

OTTAWA - Consumer complaints received by the CRTC regarding bandwidth throttling by their Internet service providers (ISPs) for the last quarter dropped dramatically compared to the first quarter of this year. The Commission reports it received a total of 13 complaints regarding Internet Traffic Management Practices (ITMPs) from July 1 to September 30, 2012. This compares to a total of 39 complaints that were filed from January 1 to March 31, 2012. After a steady stream of complaints from consumers over bandwidth throttling, the CRTC issued guidelines in September 2011 on how it will respond to Canadian consumer’s complaints regarding...