Cable / Telecom News

Axsit violating regulatory obligations: CCTS


OTTAWA – Mississauga-based telecom service provider Axsit is in breach of its obligations to customers and Commissioner of Complaints for Telecommunications Services (CCTS), says the CCTS.Axsit, which offers VoIP phone service to residential and home office customers, joined CCTS in April 2013 as is required by the CRTC in order for it to participate in the complaint-resolution processes established by CCTS.CCTS said that it received a complaint from an Axsit customer in January 2016 alleging that the company had billed the customer for long distance charges for calls which had actually been made fraudulently by a third party. Following an...