Telecom Sales Practices: Carriers cautiously concede coming code, quibble concerning conditions

GATINEAU – With the large Canadian telecom players reading the writing on the wall (where it appears the Commission is seriously considering some sort of new code of conduct for telecom sales practices) a few of the larger carriers last week set out some ideas for commissioners to consider while they deliberate.Each company last week essentially told the CRTC during its hearing into telecom sales practices the same thing: “There’s no problem with us when it comes to selling wired or wireless products and services to Canadians.” If there is, added most of the intervenors, the problem stems mainly from...