Rogers EnRoute now available across entire footprint

TORONTO - Rogers EnRoute, the company’s customer service tool which allows subscribers to use their smartphone to track exactly when a technician will arrive for an installation or service call, is now available across the entire Rogers Cable footprint, the company announced Monday.The tool, launched late last year in Hamilton, sends a unique URL to the customer by email or text once an appointment has been booked, and then on the day of the appointment, a reminder notification is sent, along with an updated ETA. Once the technician is on the way, customers may receive real-time updates by checking a...