Cable & Telecom

Acronym launches Unified Communications as a Service

TORONTO – Acronym Solutions (formerly Hydro One Telecom) announced today it has launched a new cloud-hosted communications solution, Unified Communications as a Service (UCaaS). UCaaS “connects employees, teams and customers wherever they happen to be,” a press release explains. The new solution combines voice, messaging, video calling and meeting features, meaning employees will not need “to scramble to join a video call on one device while sending a customer an email on a different app,” the press release says. Another benefit of UCaaS is its ease of integration as it seamlessly integrates with over 100 CRM apps. It is also...

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.