Rogers last week filed with the CRTC proposed new tariff pages for new internet service speeds it is introducing to retail customers while also proposing to destandardize a number of service speeds that it no longer offers to new retail users.
The cable giant’s tariff change request is being made in accordance with the CRTC’s speed match rules whereby a provider introducing new service speed packages to retail customers must make those same speeds available to third-party providers or wholesale customers.
Rogers said in its Tariff Notice 86 (dated July 15 and posted on the CRTC’s website July 16) that it is introducing in its Rogers East serving territory 300/30 Mbps and 300/200 Mbps services, while in its Rogers West territory it is introducing 75/50 Mbps, 300/50 Mbps and 300/200 Mbps services.
It is proposing to destandardize 250/30 Mbps and 250/200 Mbps in its Rogers East serving area, and several services in its Rogers West territory, including 50/50 Mbps, 250/50 Mbps, 250/200 Mbps, 750/50 Mbps, 750/200 Mbps, and 1000/25 Mbps.
The deadline for interested parties to submit interventions to Rogers’s tariff notice is August 15.
TekSavvy has already submitted a procedural request to the file. Dated July 16, TekSavvy’s request asks first for expedited interim relief in the form of immediate interim approval of at least the 300/30 Mbps service speed in the Rogers East serving territory, if not all of the new speeds.
“Rogers previously offered 300/30 Mbps service,” TekSavvy’s filing reads. “On 26 July 2024, in their TN 81A, Rogers proposed to destandardize that 300/30 Mbps service. The Commission allowed that destandardization on 13 June 2025, less than five weeks ago. Rogers quickly removed that speed from their ordering and provisioning tools that are available to wholesale customers, and wholesale customers like TekSavvy responded by changing our own tools that are available to our agents, the public, and our downstream wholesale customers. As of the date of TO 2025-144, TekSavvy has not had access to the destandardized speeds, including 300/30 Mbps service in the Rogers East serving territory.
“Today, Rogers has proposed to reintroduce exactly the same service, with the same download and upload speeds and the same monthly access rate. It is inefficient and anticompetitive for wholesale-based providers to lose access to 300/30 Mbps service from the date of its destandardization in TO 2025-144 until whenever the Commission arrives at a decision in its reintroduction in this TN 86.”
Similarly, TekSavvy notes, Rogers is proposing to introduce 75/50 Mbps in the Rogers West territory, five weeks after the CRTC approved its destandardization of 75/30 Mbps service in the same territory. “It is inefficient and anticompetitive for wholesale-based providers to lose access to 75 Mbps service altogether just so Rogers can reintroduce it with a slightly higher upload speed,” TekSavvy says, adding it requests further expedited relief that the commission approve the 75/50 Mbps service on an interim basis with immediate effect.
TekSavvy also requests that Tariff Notice 86 be refiled as two tariff applications — one for the introduction of new services and a separate application for the destandardization of services. It argues that the processes for these different types of tariff applications have different sets of deadlines, as set out in Telecom Information Bulletin CRTC 2010-455-1, which complicates participation for interested parties. Standalone applications to destandardize services usually have a 45-day deadline for interventions, TekSavvy notes, adding it “would be procedurally unfair for interested parties” to have a shorter, 30-day deadline to prepare and file interventions to all aspects of Rogers’s Tariff Notice 86.
