Cable / Telecom News

Bell launches AI-driven network operations solution built on Google Cloud

Bell announced Wednesday its new network AI operations (AI Ops) solution built on Google Cloud, which the telecom says shifts network management from reactive troubleshooting to proactive optimization. Already deployed by Bell, this AI-powered approach “is already revolutionizing how it detects, analyzes, and presents network issues” and “has significantly improved Bell’s mean time to resolution (MTTR), enabling proactive network management that enhances reliability and optimizes the customer experience,” according to a Bell press release. Leveraging Google Cloud’s AI and machine learning (ML) capabilities, Bell’s AI Ops solution was built using Google Kubernetes Engine (GKE) as well as Google Cloud’s BigQuery, Pub/Sub and...