
Telus International announced Wednesday its rebrand to Telus Digital, to align more with its focus on “digital-first experience across every service it delivers to clients.”
“Since our company’s inception in 2005, and throughout its evolution to TELUS Digital, we have advanced our leadership in the global customer experience industry and become a trusted partner to the world’s largest and most disruptive brands on the strength of our technology capabilities and expertise, and the grit and dedication of our team,” Jason Macdonnell, Telus Digital’s president of customer experience.
“Today’s official rebrand to TELUS Digital aligns our company name even closer with our full spectrum of innovative solutions, both existing and prospective, which elevate end-to-end customer journeys, solve business challenges, mitigate risks, safeguard individuals, and drive continuous progress,” he added.
The company said it has been focused on embracing the latest technologies, including expanding its artificial intelligence-related business, which expanded its revenues in the first half of 2024.
“The company’s offerings include AI data solutions to train, test, validate and fine-tune machine learning, natural language processing and computer vision algorithms; front-end digital design to reimagine UX/UI and digital consulting services to advance cutting-edge AI use cases from whiteboards to working prototypes,” a press release notes.