Cable / Telecom News

CRTC to publish full Xona report on Rogers’s July 2022 outage after public interest group prodding

The CRTC has told Rogers in a letter it plans to publish the full Xona Partners report on the cable giant’s July 2022 major service outage, after receiving letters from public interest groups requesting disclosure of the full text of the report. On July 4, the CRTC posted an executive summary of the Xona report, which detailed the results of an independent assessment of the Rogers network architecture for reliability and resiliency, as well as the processes in place at Rogers to manage network changes and respond to network incidents like outages. Xona’s overall assessment was that the measures Rogers has undertaken after the July 2022...