Rogers disclosed more about its outage, but groups that filed requests for it say it’s not enough

By Amanda OYE

OTTAWA – Rogers has responded to several requests for more information from its July 22 report to the CRTC on its recent nationwide outage to be disclosed, saying it “erred on the side of caution” when determining what information to disclose to the public in the first place due to time constraints. Rogers has provided what it says amounts to an additional seven pages of information, including more on what happened and the steps the company is taking to help prevent another outage. The telecom has now disclosed 2.92 million wireline customers (including consumers, businesses, TPIA, etc.), were impacted by...