Optiva appoints new VP of global managed services and support

TORONTO – Optiva, a provider of cloud-native revenue management software for telecom service providers, announced today Craig Clapper (above) is its new vice-president of global managed services and support. “Clapper has a proven track record of leading successful support and services teams in the telecom and IoT sectors with Ericsson, Tait Communications and Aeris Communications,” a press release says. “He brings over 20 years of experience in growing and scaling businesses, operations and global management.” Clapper was previously vice-president of customer success at Aeris Communications and before that he was president of global solutions and business development at Tait Communications....