Cable / Telecom News

Optiva working with Ukraine’s lifecell to ensure mobile service availability


TORONTO — Optiva Inc., which provides cloud-native revenue management software for the telecom industry, today released a statement saying it “stands with the people of Ukraine in their fight against the invasion of their country” by Russia.

“We are heartbroken and deeply concerned about the loss of life and destruction in Ukraine. We deplore the violence and call on all parties to resolve the war peacefully,” reads the statement.

“In this time of need, we are working closely with our partner lifecell, a leading Ukrainian mobile operator, to help manage their operations in these difficult circumstances, so they may continue to provide life-critical mobile services.”

Last year, lifecell signed a multi-year services agreement to renew its use of Optiva’s customer management solution. The mobile operator has partnered with Optiva since 2006.

“We know that we are one of many partners in Ukraine’s communication provider ecosystem, but every one of us counts. We commit to putting all of our energy into supporting the people of Ukraine in every way we can,” Optiva’s statement says.

“We stand ready to help and ensure lifecell services remain available so that families and friends can stay connected. Our systems and processes have been developed to allow mobile companies to manage operations with the flexibility and resilience needed during such disasters and wars. We are working stridently to apply that expertise in this dire situation for lifecell and its nine million customers in Ukraine and beyond.

“At the same time, we believe that in the new digital era there should not be a place for wars and the killing of civilians. We support Ukrainian people in their desire to achieve peace and recovery after this terrible invasion,” the statement concludes.