REGINA – SaskTel International, a subsidiary of SaskTel, announced earlier this week Thunder Bay-based Tbaytel chose its Optius OSS Suite “as the digital platform to improve network operations and service provisioning, enabling Tbaytel’s path to digital transformation,” says a press release.
Tbaytel “implemented SaskTel International’s next generation Order Management, Inventory, Assignment, and Provisioning solution, Optius, to support their business improvement and revenue growth strategies,” the release explains.
The solution enables “fully automated network and service fulfillment and provisioning, encompassing copper and fibre networks and technologies.”
By automating key business processes, the company will be able to optimize network capabilities as well as service offerings. It will also help minimize errors and enable flow-through capabilities.
“In order for us to future-proof our business and prepare our company for the changes that are occurring in the industry, it is important that we adopt a modern solution that is rich in features and is capable of supporting the rapid development of new products and services,” said Kory Macleod, vice-president, chief technology and information officer of Tbaytel, in the press release.
“Our long-term partnership with Tbaytel is of strategic importance to both our companies as we continually strive to exceed customer expectations by providing faster and better service,” said Scott Argue, SaskTel International’s vice-president of client services.
“The adoption of the Optius Suite puts Tbaytel in a position to achieve the goal of digital transformation by automating service orders and enabling them to better respond to customers’ increasing needs.”
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