Pandemic-driven online habits here to stay, says Ericsson ConsumerLab

STOCKHOLM — “The move to handling essential elements of everyday life online, prompted by the global Covid-19 pandemic, will remain a fundamental reality for people around the world long after the pandemic has passed,” says a press release today from Ericsson, highlighting findings from a comprehensive new consumer report by Ericsson ConsumerLab. The new report, The Future Urban Reality, is Ericsson’s largest consumer study to date and reveals key insights about what consumers believe will happen beyond the pandemic to the year 2025. The study was carried out between October 2020 and January 2021 among Internet users in 31 countries,...