TORONTO — Fonolo, a cloud-based call-back solutions provider based in Toronto, today announced the launch of its new brand identity, which includes a fully redesigned logo (above) and complete revamp of its website.
First launched in 2007, the company also announced today it has updated its product offerings to better reflect its capabilities and how it serves contact-centre customers.
“We’re incredibly proud of the growth and achievements we have made over the years, thanks to our team,” said Shai Berger, CEO and co-founder, in a press release. “Our new brand identity is a better reflection of who we are today. Fonolo is and continues to be a leader and innovator in the contact centre space.”
Fonolo’s full product line of call-back solutions are as follows:
- Voice Call-Backs (formerly In-Call Rescue)
- Visual IVR (formerly Web & Mobile Rescue)
- Programmable Call-Backs
- Conversation Scheduling
- SMS Notify
“Our mission is to help contact centres deliver the best possible experience, one that exceeds expectations,” said Jason Bigue, COO and co-founder. “Since our inception, our patented call-back solutions and dedicated customer support engineers have eliminated hundreds of years of hold time for brands across the globe.”
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