WOODSTOCK, N.B. — While announcing several new and upgraded LTE towers last week, Xplornet took the opportunity on its blog to debunk what it calls “some of the most common misconceptions” about the company and its services.
Xplornet’s LTE tower additions and upgrades include 11 in Ontario, seven in Alberta and one in Nova Scotia.
As for the myths it wants to bust, first of all, Xplornet says it does not throttle speeds or put soft caps on its LTE unlimited data plans.
“This means, we won’t actively slow down your Internet speed based on how much data you are using if you are on one of these plans,” reads the blog post. “We use network management policies during times of high traffic that are designed to protect the network and help ensure a good overall experience for our customers. During times when the network is not busy, customers may see speeds that are even higher than their monthly plan!”
Similarly, Xplornet wants to address another common myth about the company, saying it doesn’t slow down speeds after the first month of service, or at any other time.
Also, for those who think Xplornet is a satellite-only broadband company, a majority of its effort is now focused on rapidly growing and expanding its fixed wireless network. “We are actively encouraging satellite customers who can to switch to our LTE platform. For example, we’ve informed customers in Ontario still on our satellite service to inquire to see if they can get LTE. Xplornet is now offering LTE service with speeds up to 50 Mbps speeds and unlimited data in most of Ontario and beyond,” says the blog post.
To serve customers outside its LTE coverage, Xplornet is investing in the next-generation Jupiter-3 Ultra High Density satellite, planned for launch in 2021, which will deliver speeds up to 100 Mbps, the company says.
In addition, Xplornet says it has fibre projects under construction in several parts of Canada.
Please click here to read Xplornet’s full blog post.
