Cable / Telecom News

TextMeAnywhere turns any business phone number into a textable number

TORONTO — Toronto-based Unite Communications launched this month its TextMeAnywhere solution which allows businesses to turn an existing landline, VoIP or toll-free phone number into a textable number. The solution comes with a web application to let businesses easily communicate with clients via SMS instead of struggling to manage multiple customer phone calls. “TextMeAnywhere turns the business number into a textable number and allows staff to easily chat with customers on the web application. The business number is likely already stored in the customer’s phonebook, so they know who is texting. SMS messages see a 98% open rate whereas emails...