ST. LOUIS, Mo. — Customer service solution provider Amdocs announced Tuesday it has expanded its agreement with Bell Canada to add an extended set of Amdocs’ real-time microservices based on the company’s Microservices360 framework.
This agreement builds on Bell’s announcement in February it was implementing several microservices of the Amdocs CES20 portfolio, which is Amdocs’ cloud-native version of its customer experience suite of products.
Based on a long-standing partnership for IT technologies and managed services, the expanded agreement provides Bell with more benefits from Amdocs’ next generation of customer experience solutions, which are cloud-native, highly scalable and use a low IT footprint, says the news release.
“Bell Canada is a strong partner of Amdocs and we welcome the opportunity to expand our relationship to support the company’s agile IT approach to take full advantage of DevOps to enable next-generation services for its customers,” said Anthony Goonetilleke, group president of media, networks and technology at Amdocs, in the release.
