OTTAWA – Canadian Deaf, Deaf-Blind and Hard of Hearing (DDBHH) wireless customers now have a new video series that seeks to help explain the terminology commonly used by wireless service providers.
The new ASL and LSQ Wireless Terminology series is available on carriers’ websites as well as the Canadian Wireless Telecommunication Association's (CWTA) wirelessaccessibility.ca website. Each video explains commonly used terms in plain language, gives examples that are useful for better clarity, and deals with a specific theme:
- Wireless Terminology – Contract and Billing – Getting Started
- Wireless Terminology – Contract and Billing – Financial Obligations
- Wireless Terminology – Contract and Billing – Important Info
- Wireless Terminology – Plan Types and Add-ons
- Wireless Terminology – Features and Services
- Wireless Terminology – Coverage and Network
- Wireless Terminology – Devices and Technical Support
All videos were produced with closed captioning and include a voice-over to ensure maximum accessibility.
"Canada's wireless telecommunications industry is committed to improving and enhancing usability for all Canadians," said CWTA president and CEO Robert Ghiz, in the news release. "This new ASL and LSQ video series is just the latest way we are ensuring that wireless services are accessible, in a clear and consistent manner across all wireless service providers."
