GATINEAU – The CRTC kicked off its planned review of its three-year old Wireless Code of Conduct on Monday by asking Canadians to share their views and experiences with it.
The Commission launched an online discussion forum, open from February 6 – 14, and promised that all comments made by Canadians during the online consultation will be considered as part of the review.
The Code’s public hearing will run from February 6 – 9 and aims to assess the Code’s effectiveness and whether it should be updated to reflect the evolution of the wireless market.
“We are giving Canadians another opportunity to share their opinions about the Wireless Code, and how it’s responding to their needs”, said CRTC chair Jean-Pierre Blais, in a statement. “We want to hear what they have to say about the Code because it is designed to reflect and adapt to their needs in an ever-changing marketplace.”
The Wireless Code came into effect December 2, 2013 in an effort to make it easier for consumers and small businesses to understand their contracts for cellphones and other mobile devices, plus outline their basic rights. The Code applies to all wireless service providers and is administered by the Commissioner for Complaints for Telecommunications Services (CCTS).
