
OTTAWA-GATINEAU – The CRTC is overhauling some of its regional office functions as the result of “a significant shift towards digital first”.
An internal memo sent to Commission employees Tuesday said that effective immediately, Client Services will be centralized at CRTC headquarters under web, creative and client services director Shannon Hines. In addition, a new virtual regional administrative support hub has been created for Commissioners, reporting to a secretariat at headquarters, which in turn will report to Dale Moore of the Secretary General’s office.
“This new model will afford the CRTC the opportunity to develop a more integrated approach to Client Services, enhance our corporate digital presence, and standardize and streamline support for Commissioners”, reads the memo.
The exact number of jobs impacted by the moves was not specified. The memo did say that human resources and communications staff are on site this week to assist affected employees “through their decision making process with respect to workforce adjustment made pursuant to the relevant collective agreements”.