GATINEAU – There’s still time to let the CRTC know what you think of its Wireless Code of Conduct.
The Commission opened its online discussion forum Tuesday and encouraged Canadians to share their views on how the Wireless Code is helping to address issues with their wireless services. The forum, which will be open through September 26, is part of the CRTC’s planned three year review that also includes a public hearing in Gatineau starting February 6, 2017.
The Wireless Code came into effect December 2, 2013 in an effort to make it easier for consumers and small businesses to understand their contracts for cellphones and other mobile devices, plus outline their basic rights. The Code applies to all wireless service providers and is administered by the Commissioner for Complaints for Telecommunications Services (CCTS).
“Since its creation, the Wireless Code has helped address issues of concern to many Canadians, including the clarity of contracts and bill shock”, said CRTC chairman Jean-Pierre Blais, in a statement. “Canadians helped create the Wireless Code and we are asking for their feedback on whether it is responding to their needs in today’s marketplace. Our goal is to make sure Canadians continue to be empowered every time they make decisions concerning their wireless services.”
